Telematics Device Install Insert
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The Customer Onboarding Starter Kit is a sample application intended to assist Geotab Platform Partners onboarding new customers by automating certain tasks using MyGeotab SDK-based workflows. In this case, Geotab Platform Partners are Resellers using the API-only option that does not include the MyGeotab interface.
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The telematics device is a small form-factor device. Device installation is often straightforward and can be completed successfully by following these instructions. Harnesses are available for specialty installations or to keep the diagnostic port exposed if desired (professional installation required).
Read important related safety information and limitations of use following these installation instructions. Read and follow all instructions and warnings to prevent serious injury and/or vehicle damage.
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation.
WARNING! Some installations are not straightforward and must be completed by an Authorized Installer to ensure a secure installation. An unsecure device installation can cause poor electric and/or data connection that can lead to short circuits and fires or cause malfunctions of vehicle controls that can result in serious personal injury or significant damage to your vehicle. Some examples requiring professional installation from an Authorized Installer are:
WARNING! Do not attempt to install, reconfigure or remove any product from a vehicle while the vehicle is in motion or otherwise in operation. All installation, configuration or removal must be done only in stationary vehicles which are securely parked. Attempting to service devices while the vehicle is in motion could result in malfunctions or accidents, leading to death or serious personal injury.
Based on the warnings above, if you determine that a professional installation by an Authorized Installer is not required, the following basic installation steps can be followed.
Locate the vehicle’s engine diagnostic port typically found in the driver’s area at or below knee level.
Note: Heavy-duty vehicles use a different connector system. Contact your Authorized Reseller for heavy-duty connector applications or for extension harnesses should it be necessary to place your device away from the engine diagnostic port location.
Align the receiver end of the device with the engine diagnostic port and simply push in place, ensuring that the device is well connected to the diagnostic port. You will hear 6 quick beeps and all three lights on the device will flash briefly.
With the vehicle parked outdoors to locate satellites and vent exhaust fumes, start the vehicle and allow it to run for approximately 3 minutes. During this time period you will notice the Red LED will power on and illuminate on the face of the device. Shortly afterwards the Green and Blue LEDs will illuminate when the device connects with the cellular and GPS networks. This initial startup may take several minutes to complete.
Once all three LED lights have come on, secure your device using the supplied cable tie.
WARNING! All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, including gas, brake and clutch pedals. This requires the use of a cable tie when securing the device or any extension harness to the OBD connector, securing both sides of the harness. If you do not use a cable tie, vibration in the vehicle can lead to a loose connection which could indirectly cause the vehicle’s engine computer to fail, loss of vehicle control and cause serious injury. Inspect devices and cabling regularly to ensure all devices and cabling continue to be securely attached.
WARNING! If at any point after an in-vehicle device is installed a warning light illuminates on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control, and serious injury.
To check the status of the device you have installed, navigate to installmygps.com. On the web page, fill in your Name, the Company Name, and the Device Serial Number, which can be found on the bottom of the device. Once complete, click Log Install.
You will now see a screen with green text to indicate that your installation was successfully completed. If you see red text instead, you must check the installation.
For more details on compliance information and applicable products, please contact your Authorized Reseller.
For Israel ONLY: The wireless certificate number of the Ministry of Communication is 9852315017. Do not replace the original device antenna or make any other technical changes.
For the latest version of the Limitations of Use, please visit: goo.gl/k6Fp0w.
WARNING! Your in-vehicle devices must be kept clear of debris, water and other environmental contaminants. Failure to do so may result in units malfunctioning or short-circuiting, that can lead to a fire hazard and cause loss or serious injury.
WARNING! Do not attempt to remove the devices from the vehicle in which they are originally installed for installation in another vehicle. Not all vehicles share compatibility, and doing so may result in unexpected interactions with your vehicle, including sudden loss of power or shutdown of the vehicle’s engine while in operation or cause your vehicle to operate poorly or erratically and cause serious injury and/or vehicle damage.
NOTICE: This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.